Inconsistent

As it nears 2017, it should be obvious that mobile banking apps are a stable for working adults and/or companies.
So it baffles me as to how Regions banking app lags behind on every single feature compared to other banks. This is ridiculous and I would be more forgiving if the app was new! And for the people confused on the bad reviews-not sure what app you all have that you cannot see the issues because any other mobile bank app is light years ahead of this one!

I dont know if they just dont care or if the developers are lost, but after so many complaints seen in the reviews time after time-you would think they would get it right by now! I have to assume they could care less about their customers frustrations with the app. When the app works, it works fine for basic needs. However, the main issue is the functionality and inconsistency with this app! The purpose of mobile banking is to be able to log in quickly and securely on the go, along with being assured you can actually do this!

My pet peeves with the Regions app are:
1. The sign in process. If the developers cannot figure out how to code this to adjust with phone updates then hire trained people who can!!!!! Having to type everything in each time is stupid. Especially, when there is a "remember me" button (that fails to work with any update)

2. It never fails: every single time I am in a crunch and need to transfer some cash quickly and unexpectedly- the app will fool you by letting you put all your info in and then the dreaded message "unable to process request". This is foolish for it to happen all the time. And it certainly happens around any holidays for some reason. So users end up having to just open their browsers and do their banking that way! Beats the purpose of the app

The developers have had ample time to fix this app. If they cant fix it, bring in people with more skill who can. Its not a hard concept. The app is decent and will serve its purpose when it is actually working so kudos on that! But, please listen to customers and fix these issues. There are way too many prototypes available for this to be an issue.

**Honest Beauty** about Regions Mobile, v6.7.7